REFUNDS AND CANCELLATION

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our service sale pages or readers offer advertisements. The policy with regard to processing of refund, shall be in accordance with the clauses as set forth:

1. PROCESSING OF REFUND

We provide refunds within 7 working days upon receiving money from our Payment Gateway Providers. Refund is only applicable for payments towards the subscription plans made on the Platform. We provide free trial for 7 days thereby refund will not be applicable for payments towards the subscription plans made on the Platform after 14 days of availing the subscription plans. You can downgrade* from the paid plan at any time. Downgrading* or cancellation will be effective immediately and you will not be entitled to a refund of any payments

2. CANCELLATION

The Platform at its sole discretion may cancel any order(s):

• if it suspects a User has undertaken a fraudulent transaction, or
• if it suspects a User has undertaken a transaction which is not in accordance with the Terms of Use, or
• in case of unavailability of a service, or
• if the Platform does not want to do business with the User

We maintain a negative list of all fraudulent transactions and non-complying users, and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.

Note: *The following scenarios are considered as downgrade, Moving from yearly to monthly billing cycle, Moving from higher pricing plan to lower pricing plan, Moving from paid plan to free plan